Senior Technical Advisor – Quality Management
Position:
Organization: JSI Research & Training Institute
Not Specified
Organization Background
JSI is a global nonprofit dedicated to improving lives through better health and education outcomes for individuals and communities, and to providing an environment where people of passion can pursue this cause. In Ethiopia, JSI has been working to improve health outcomes for more than 30 years, implementing more than 60 projects and working in every region. JSI has historically managed a large portfolio of projects focusing on the quality and equity in access to MNCAH-N services, primary health care (PHC), including community health programs, digital health, health information systems (HIS), supply chain management, public health emergency responses, and social and behavior change.
Project Overview (AFGHS-IMA)
The project, implemented by a consortium led by IMA World Health, is a global initiative that partners with governments and local stakeholders. JSI, as a country lead, works with Ministry of Health Ethiopia and partners in implementing and sustaining high-impact, integrated health programs. This role focuses on expanding access to priority maternal, newborn, and child health (MNCH) services, ensuring healthcare quality, and advancing primary health care reforms while building local capacity to transition key health functions to full government ownership. To maintain service delivery and operational resilience, the position also supports facility-level health systems and supply chain logistics, alongside assisting MOH Ethiopia in actively responding to disease outbreaks as they arise.
Position Summary
Under the direct supervision of the Technical Lead – Service Integration and Optimization, the Senior Technical Advisor – Quality Management provides expert technical leadership in institutionalizing national healthcare quality standards, clinical governance, patient safety protocols, and facility accreditation pathways. The Senior Technical Advisor operates dual-level technical support: providing strategic guidance and policy alignment to higher-level government bodies (MOH, RHBs, and Zonal Health Departments), while directly supporting, capacity-building, and backstopping field implementation teams who execute day-to-day quality improvement, patient safety, and accreditation readiness activities across primary health care platforms and woredas.
Duties and Responsibilities
Lead and advise the institutionalization of national healthcare quality management and patient safety frameworks, providing strategic guidance to MOH, RHBs, and Zonal Health Departments while directing field teams on day-to-day implementation of Ethiopian National Healthcare Quality Strategy (NHQS) standards.
Serve as the primary technical expert for health facility accreditation, advising MOH and RHB stakeholders on accreditation readiness strategies while equipping field teams to conduct mock assessments, gap analyses, and compliance support at facility level.
Provide high-level technical direction to optimize Quality Improvement (QI), Patient Safety protocols, and Clinical Audit structures across primary health care platforms (Health Posts, Health Centers, and Primary Hospitals), ensuring central policies translate into practical field-level execution as well as implementation of Ethiopian Primary Healthcare Alliance for Quality (EPAQ)
Advise MOH and RHB teams and guide field staff on integrating patient safety measures—including infection prevention and control (IPC), medication safety, incident reporting, and adverse event surveillance—into routine woreda-level performance reviews and clinical governance.
Design QI and patient safety toolkits, supporting field teams in facilitating facility-level root cause analyses, safety audits, patient safety culture assessments, and continuous quality improvement (CQI) cycles.
Deliver strategic mentorship to senior counterparts at regional and zonal levels while providing direct coaching and technical backstopping to field officers, facility quality/safety units, and clinical leads on patient safety standards and error-prevention mechanisms.
Collaborate closely with parallel advisors and field leads across System Integration and Optimization pillars (Health Reform, Community Engagement, Data Use, Digital Health) to align patient safety standards and quality measures across all project operations.
Provide technical oversight for facility quality and safety assessments, helping MOH and RHB partners frame systemic policy responses while supporting field teams to convert assessment data into facility-specific risk mitigation and corrective action plans.
Represent the project in national and regional Quality Management, Patient Safety, Infection Prevention, and Accreditation Technical Working Groups (TWGs) led by the Ministry of Health.
Synthesize field-tested learnings and policy insights, developing technical briefs, patient safety guidelines, accreditation guidance materials, and success stories to inform national policy and refine field execution approaches.
Job Requirements
Required Skills & Qualifications:
Master’s degree in Public Health (MD + MPH strongly preferred), Healthcare Quality, Health Systems Management, or a related advanced clinical/public health field.
Minimum 10 years of progressive technical experience in healthcare quality improvement, clinical governance, and system strengthening in Ethiopia, with at least 4 years in a senior advisory role on USG or major donor-funded projects.
Proven technical expertise in Ethiopian healthcare quality architectures, including the National Healthcare Quality Strategy (NHQS), EPHCG standards, EHCRIG/EHSIG compliance, and national health facility accreditation pathways.
Demonstrated experience developing quality improvement toolkits, clinical audit guidelines, and leading mock accreditation assessments at primary health care levels.
Strong track record of technical oversight that connects national/regional policy guidance directly down to field implementation teams and facility-level health workers.
In-depth understanding of Ethiopian health system structures across MOH, RHB, Zonal Health Department, and Woreda Health Office levels.
Exceptional strategic communication, coaching, workshop facilitation, and technical writing skills in English.
Ability to travel up to 30% to regional project sites and field offices to support implementation teams and facility activities.
Willingness and ability to travel up to 30% to regional project sites across Ethiopia.
JSI/WEI is a child-safe organization, and the safety and well-being of children is a priority of our organization. We have robust recruitment procedures to ensure that all staff are suited to work with the children served by our programs.
JSI/WEI is an Equal Opportunity, Affirmative Action Employer committed to workplace diversity. We are committed to providing equal employment opportunities for all qualified applicants and employees without regard to age, race, color, national origin, ancestry, creed, religion, gender, disability, marital status, genetic information, political affiliation, or protected veteran status in any employment decisions. M/F/V/D
How To Apply
Interested applicants who meet the minimum requirements are invited to apply via www.ethiojobs.net. Please submit an updated CV in English that clearly highlights your relevant experience, exposure, and core skills. Note: Please do not attach copies of transcripts, academic degrees, or recommendation letters; these will be requested separately if you are shortlisted. decisions.
Job Requirements Master’s degree in Public Health (MD + MPH strongly preferred), Healthcare Quality, Health Systems Management, or a related advanced clinical/public health field of study with relevant work expereince out of with Minimum 10 years of progressive technical experience in healthcare quality improvement, clinical governance, and system strengthening in Ethiopia, with at least 4 years in a senior advisory role on USG or major donor-funded projects. How to Apply Interested applicants who meet the requirements should apply using the linkDeadline: Nov 5, 2026, 12:00 AM
Location: Addis Ababa
Amount: 1
