At Safaricom Ethiopia, we are a purpose-led technology company dedicated to transforming lives through digital connectivity and inclusive financial services. In under four years, we have grown to serve over 10 million customers, with our network now reaching 55% of Ethiopia’s population – a testament to our bold vision and trusted partnerships.

Guided by core values such as customer obsession, innovation, integrity, and get it done together, we are building a workplace that is dynamic, inclusive, and empowering. We believe our greatest strength lies in our people. That’s why, for two consecutive years, we have proudly get earned the Top Employer Award – in recognition for our unwavering commitment to fostering a supportive, innovative, and inclusive environment to people.

Join Safaricom Ethiopia and be part of a team that is shaping the digital future of Ethiopia. Here, your work has meaning, your voice matters, and your growth is our priority. Together, we are transforming lives for a digital futur

Duties and Responsibilities

Key accountabilities and decision ownership: 

• Maintenance of end to end  systems/network and respective capacity reporting and analysis for E2E IP/MPLS core, IGW, CDN networks, aggregation, and edge networks.

• Troubleshoot, analyse and restore faults within the directed MTTR

• Ensure monitoring of all IP network elements is achieved.

• Responsible for maintainance of the IGW nodes and all caches deployed on the network

• Validate end-to-end IP service performance (latency, jitter, packet loss)

• Implementing optimization plans done by Engineering team

• Facilitate network testing and acceptance – in coordination with planning and infrastructure teams.

• Harmonized network operations and maintenance of E2E IP network in relation to other transmission technologies including Microwave, Fibre / DWDM, VSAT.

• Perform proper preventive maintenance of all IP transport network elements and document results for all allocated sites and according to the maintenance regimes.

• Periodic feedback on all transmission related performance reports.

• Maintain an updated network information database

• Ensure OH&S adherence during supervised or own work execution.

• Periodic reporting on IP/MPLS network status and performance

• Maintain database accuracy & interact with other role players to ensure conformance to business & security principles.

Job Requirements

Education & Experience:

• Degree in Electrical and Electronics Engineering or Higher National Diploma in Electronics/Telecommunications

• 5 years experience with 3 years specialized role in a busy telecommunications environment –Involved in Transmission and IP Network operations, design, planning, installations /commissioning, and projects especially in IP/MPLS Networks support.

• Working knowledge and experience in various transmission network technologies and integration with E2E IP Networks.

• In-depth understanding of IP network protocols – BGP, MPLS, OSPF, ISIS, Segment Routing, IPv6 etc. Professional level certifications required e.g. CCNP, HCNP). Expert level certifications will be an added advantage

• Knowledge of software defined networking principles.

• Knowledge of network scripting / programming languages e.g. Python

• Computer literate – Able to create management reports and use project management tools

• Analytical skills

• Attention to details

• Communication and interpersonal skills

• Trouble shooting and problem-solving skills

• Project management Skills

   

Eligibility Criteria:

• Must have assumed current Safaricom role for a minimum of 12 months period.

• Employees are strongly advised to discuss their career aspirations with their line managers when they apply for vacant jobs.

• Candidates are eligible to apply for roles at the same level (possible lateral move to another function) or one level higher (next higher immediate level)

• Please be aware that promotions (band increments) may lead to changes in financial rewards. However, lateral moves only result in changes to job title and reporting lines.

• For Regional roles, knowledge of the Region local language is essential

How To Apply

Apply using THIS LINK

Job Requirements BSc Degree or Diploma in Electrical and Electronics Engineering, Higher National, Commissioning, and Projects or in a related field of study with relevant work experience How to Apply Apply using the provided link below