Learneta Academy is looking for a Student Support & Operations Officer to join our team.

Location: Addis Ababa
Employment: Full-Time

Responsibilities

• Register and onboard new students

• Manage student records and track student progress

• Coordinate evaluations and progress reports

• Monitor classes daily and track teacher performance

• Handle student/customer support requests

• Follow-up payments

• Prepare daily & weekly operational reports

• Identify and escalate student, teacher, and payment issues

Job Requirements

Excellent communication and customer-service skills both English and Amharic

• Strong organization and follow-up ability

• Good computer & Excel/Google Sheets skills

• Detail-oriented and highly responsible

• Able to multitask and work independently

• Previous experience in customer service, administration, education, or operations is an advantage

We are looking for someone who is organized, proactive, fast, and takes ownership—not someone who needs constant supervision.

How To Apply

Send your CV to Ethiojobs website