To manage the backend administration of the new SFA system, ensure smooth functionality, provide technical oversight, and deliver actionable sales insights. This hybrid role strengthens both system stability and commercial decision-making through accurate reporting and analytics.

Duties and Responsibilities:

A. System Administration (Backend Support)

• Manage user creation, access control, password resets, and profile updates.

• Troubleshoot system errors, bugs, synchronization issues, and escalate to the development partner (Theia) when needed.

• Perform routine system health checks and ensure data validity and consistency.

• Support configuration of system workflows, approvals, dashboards, targets, KPIs, and route structures.

• Monitor integrations between SFA and NAV/ERP.

• Coordinate testing of new features, updates, and releases.

• Maintain system documentation and issue logs.

B. Sales Analytics

• Order Capturing on NAV system along with developing daily, weekly, and monthly sales performance reports for KD, ASM, CSR and Region.

• Analyse route performance, coverage, strike rate, productivity, and distribution KPIs.

• Track volume trends, opportunity gaps, and provide insights for decision-making.

• Prepare dashboards for management reviews.

• Support design and monitoring of incentives, targets, and distribution scorecards.

Job Requirements

Required Qualifications

• Bachelor’s degree in IT, Computer Science, MIS, Business Analytics, or related field.

• 3 years of experience in system administration, sales analytics, or a data-related role.

• Strong Excel/Power BI or similar analytics tools.

• Understanding of sales operations or Route to Market is an advantage.

• Strong troubleshooting, communication, and documentation skills.

Key Competencies

• Analytical thinking

• Attention to detail

• Proactive problem solving

• Strong communication and cross-functional collaboration

• Ability to work under pressure and deliver on time

How To Apply

Interested applicants are invited to submit the following using our email hrmohaho@gmail.com

• Application letter

• Updated CV

• Summary of work experience

• Copies of academic credentials, professional competency license, and other supporting documents (non-returnable)

Job Requirements Bachelor’s Degree in IT, Computer Science, MIS, Business Analytics or in a related field of study with relevant work experience Duties and Responsibilities: - Manage user creation, access control, password resets, and profile updates. - Perform routine system health checks and ensure data validity and consistency. - Prepare dashboards for management reviews. How to Apply Submit your application and CV along with supporting documents via email: hrmohaho@gmail.com